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IKEA opens its on-line retailer in Mexico

The e-commerce platform has 16 categories and deliveries in Mexico City and the metropolitan area only.

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12, 2020

3 min read

This article has been translated from our Spanish edition using AI technologies. Errors can occur due to this process.

The IKEA online store offers 16 categories and deliveries only in Mexico City and the metropolitan area. Product deliveries cost 79 pesos for purchases of up to 24 kilograms and 500 pesos for larger packages.

The first store of IKEA, a Swedish furniture, decoration and design store, would open in Mexico in autumn 2020. However, the COVID-19 situation came about which caused many plans to change.

In view of this situation, the Swedish giant opened its online shop in Mexico with 16 categories and deliveries so far only in Mexico City and the metropolitan area.

"Currently, our home delivery service is only available in Mexico City (excluding the Mayor's Office of Milpa Alta) and 10 municipalities in the state of Mexico," the company explains on its website.

Image: IKEA via the web.

Product deliveries cost 79 Pesos for purchases up to 24 kilograms and 500 Pesos for larger packages. Likewise, the company highlights on the platform that it is committed to the welfare of its customers and employees in the current situation, and although the shipments have an estimated time, they report that there may be delays.

"We're sorry that delivery times are longer than usual due to COVID-19. We're actively working to improve these issues and provide you with the best possible service."

The IKEA store in Mexico, which will now open in 2021, will be 23,000 square feet on three levels, and it has been announced that it will require between 300 and 350 people to operate. It is located in the Encuentro Oceanía shopping center east of Mexico City.

The plans of the furniture store in the Aztec land include the opening of stores not only in Mexico City, but also in Guadalajara, Querétaro, Monterrey and Puebla. IKEA was founded in 1943 in the Swedish province of Småland by Ingvar Kamprad, who died on January 27, 2018.

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