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Character Intelligence: What It Is, Why You Want It, and How To Get It

In an increasingly diverse and complex world, we need an effective and efficient way of working together.

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March
11, 2021

3 min read

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We have seen from company to country that the male-dominated (and often Western-dominated) management approach is no longer sufficient. A diverse group of people offers more, but the necessary perspectives can sometimes lead to conflict.

In these cases, communication is vital. Dialogue helps people understand each other and ultimately work better together. Healthy relationships exist and last because both parties can communicate and understand each other. Equally important, however, is some kind of intelligence that encompasses the whole person, or what I call intelligence of personality.

Related: Effective communication means business success

That means the entire spectrum of what makes a person – his strengths, weaknesses, convictions, values, worldview, thinking, feeling, acting and more. However, all of these components are not random, but a complex system. For example, our greatest strengths are often the source of our most important weaknesses.

Personality intelligence is a person's ability to appropriately read and respond to a person's pattern of being. It includes, but is not limited to, emotional intelligence, which generally refers to a person's ability to read another person's emotions and respond accordingly. For example, your emotional intelligence might allow you to sense that your assistant is having a bad day and ask how he and his family are doing. Cultural intelligence generally refers to a person's ability to read a culture and respond appropriately to people from that culture.

Related Topics: Diversity Matters: Defining (and Developing) Your Cultural Quotient

Personality intelligence recognizes both differences and similarities in terms of respect and lack of judgment. It involves emotional and cultural intelligence and recognizes the uniqueness of a person and the similarities they have with others.

A person with strong personality intelligence understands the characteristics of a person just as a person with cultural intelligence understands the characteristics of a culture. You can read and respond to a person with empathy rather than judgment. Just as someone with cultural intelligence will understand that a person from another culture interprets things differently and says something that can be confusing, personality intelligence applies the same understanding to individuals regardless of their external appearance.

Related: 4 Reasons Empathy Is Good For Business

A blueprint of personalities

Although they can and will be misunderstood and abused in the office, personality blueprints can be beneficial when well executed and implemented. A common blueprint for a personality that is as simple as the extrovert-introvert structure can help alleviate misunderstandings and improve communication. What used to be interpreted as arrogance for not taking part in excursions at lunchtime can now be accepted as introversion without judgment or criticism. Sam not going out for lunch with the team every day doesn't mean Sam doesn't like everyone or thinks she is better than her, just that Sam needs time to recharge and be alone. Many relationships and jobs have been saved simply by the approval of extroverts and introverts.

By increasing the personality intelligence of a team with a personality blueprint, groups can experience more effective communication and stronger teamwork. At best, implementing a personality blueprint can result in teammates questioning their own judgments about others, accepting the best of others, and having regular conversations when confusion and misunderstanding arise. The purpose of personality design is not to limit or limit a person's potential, but rather to acknowledge our differences, create understanding, enrich our conversations, promote unity, and increase productivity.

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