The author of Never Eat Alone and Who & # 39; s Got Your Back talks about his new book and his strategies for promoting collaborative teams.
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Keith Ferrazzi is the founder and CEO of Ferrazzi Greenlight, a Los Angeles-based research and consulting firm, and author of the bestselling books Never Eat Alone and Who’s Got Your Back? Ferrazzi talks to # ThePlaybook moderator David Meltzer about his new book Leading Without Authority and shares strategies for the "co-elevation" of teams.
Ferrazzi talks about typical team dynamics, which generally consist of groups of isolated people with some overlap and occasionally work together – but usually just coexist. Managers therefore assume responsibility and play one after the other to master challenges. However, in order to be successful, managers should release responsibility and transfer it from themselves to the team, explains Ferrazzi. Team members who raise each other and take care of each other have success together.
This “team uplift” involves changing behaviors and mindsets, but it is more effective to put yourself in a new mindset than to think in a new way, Ferrazzi says.
Ferrazzi suggests switching to the co-survey by adopting the eight attributes of high-performance teams, which he describes in detail in his new book. Among them:
Empathy by starting sweet and sour meetings where each team member shares how they are doing to help the team grow, serve, share and worry. Courage and openness, for which Ferrazzi recommends executives to use only three breakout sessions, team members each during larger virtual meetings to provide psychological security and drive innovation. Celebration and praise, adoption of a weekly agenda item for each team member to identify someone in the company they are grateful for
Ferrazzi also talks about the current remote work environment as an opportunity to restart and contract teams. This is a time when there is no need to work again, but the work should continue with a commitment to collaboration and participation.
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