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How one can construct a extra resilient crew

August
18, 2020

6 min read

The opinions expressed by the entrepreneur's contributors are their own.

More than ever, our teams need to be resilient, able to recover and move forward. But how do you build and motivate such a team? Just like with a muscle, the following conditioning tips can help you increase your resistance.

Be more empathetic.

In my opinion, empathy is the most important trait for executives as it leads to a loyal, committed and productive team. It also teaches presence, increases happiness, and encourages collaboration.

Empathy also gives your team a sense of belonging and self-worth. You can practice being more empathetic by spending time and actually getting to know your people better. For example, plan more one-on-one meetings or invite team members to lunch. Other options would be to check in with them frequently and actively listen to them. You should also help them identify stress triggers that affect their work and well-being. According to the Mayo Clinic, social support is critical to managing stress in groups. Social support is essential.

Related: The Impact of Chronic Work Stress on Your Employees

Think like an NCAA trainer.

Bradley Kirkman, Ph.D., while working with NCAA coaches, found that they all have the following four team attributes:

Team strength is “the collective belief of a team that it can perform important and important tasks”. This type of "collective trust" can help you overcome adversity when it occurs. If you set clear team goals and align them with the work of your team, you can achieve this. You can also try hypothetical test runs with potential adversity. The team mental model of teamwork is that members "understand the roles, responsibilities and interactions of themselves and others and are familiar with the knowledge, skills and preferences of others". In short, everyone on the team needs to be on the same page. You can improve this by holding briefings and coaching sessions and always being transparent. The ability to improvise consists in "spontaneously creating something new" from previous experiences, practices and knowledge. You can improve this by putting together different teams and setting high-level and meaningful goals. Psychological security is “the extent to which a team is safe from taking interpersonal risks. Interpersonal risks include offering unusual or creative ideas without fear of being criticized or ostracized by other members. “You can build this by being inclusive and approachable, asking for input and promoting different perspectives.

Don't let them get drawn into the vacuum of uncertainty.

If you've ever been scared or know someone who is scared, insecurity is your biggest nemesis. Of course, this is not always possible. I think current challenges have shown that life can suddenly and drastically change your plans.

Simply put yourself in your team's shoes. In uncertain times, they are more likely to ruminate. As a result, they become more fearful and almost obsessed with the unknown.

To alleviate this fear, don't hide information from your team – no matter how bad the news is. "In fact, people would rather know exactly what the situation is like than feel like they're being kept in the dark," said psychologist Derek Roger in an article for Quickbase. "The lack of information will almost inevitably lead to rumination, and hence our plea of ​​leaders to try not to give anyone anything to think about."

The same article quotes William Bridges, who says that while people are changing, they want to know:

Purpose. “Why are we making this change? What is the basic principle behind it? "Image. "What is the final state we want to achieve?" To plan. "What are the steps we need to take to get there?" “What role do I play in the change? How do I help? "

If these questions are not answered, a "vacuum of uncertainty" arises. And to fill this up, your team will be ruminating.

In addition, you have to make yourself available and keep the lines of communication open. Whether you are planning weekly town halls, have opening hours or keep your Slack status active. You need to keep your team informed and respond in a timely manner.

Related: 4 Ways To Turn Uncertainty Into Strength For Your Business

Push back against assumptions.

"According to Marilee Adams, an executive coach, our mindsets are determined by the questions that arise from our conversations and internal dialogue," according to the Harvard Professional Development Blog. "In her book, Change Your Questions, Change Your Life, she presents two mindsets:" The Learner "and" The Judge. "If you had to guess, which ones would make you a stronger leader?

Learners' questions focus on solutions and lead to understanding, progress and discovery: “What am I missing? What action could I take? "The judges' questions are reactive and do not lead to a productive result:" Why don't we outperform the competition? Who's to blame?

While it's normal to have moments at a time, adjusting the learner's mindset can steer us and our teams in the right direction. More importantly, it helps challenge all of the assumptions we have about team members. That doesn't seem like a big deal. But it could break relationships by placing blame or not trusting their opinions or abilities.

Related: Cultivating gratitude and happiness will fuel your business

Focus on getting it right.

I would think that self-confidence is an important leadership trait. But that doesn't mean you should have an overcrowded ego. There are many reasons why you need to check your ego at the door. You don't always have to be right – that is, instead of always winning an argument or blurting out, "I told you", change your mindset to "Get it right." In doing this, you are encouraging your team to come up with their own ideas and decisions. More importantly, you give ownership to your employees to assert themselves.

When they fail, they can learn from their mistakes and grow, which in turn makes them more resilient.

Express gratitude and appreciation.

After all, resilient teams thank each other. And they're not in the spotlight. They give credit where it is due.

As a result, these positive feelings can transform the brain. When we are conditioned, it means that we are constantly looking for the good to repeat how we feel. This in turn reduces anxiety, greater mindfulness, and higher self-esteem.

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