A business world that suddenly became virtual played with the strengths of fintech companies. After all, they build on digital alternatives to analog processes, from lending to trading in securities.
While many fintechs have seen growth accelerate over the past 12 months, they have not been immune to the political, social, and financial turmoil caused by the COVID-19 pandemic.
The 49 companies that earned their place in our ranking of the best fintechs to work this year had to react quickly as the crisis required changes in business strategy and leadership style.
Each company's top executives – including bank, mortgage, payment and asset managers – discussed how their businesses have performed and what they have done differently to attract talent amid the coronavirus crisis. They also talked about which qualities were most important for leaders. The ability to communicate turned out to be a common theme. But also trust, empathy and resilience.
Here's some of what these leaders took away from last year.
(Note that the total number of employees for each company applies only to U.S. employees, and some companies may have more employees overall.)